Privacy Policy

Privacy Policy

The company responsible for the processing of your data under this Privacy Policy is:

BONDIE SOLUTIONS, SL
NIF: B02769297
Address: C/ Roger de Llúria, 82, 08009 Barcelona (Barcelona)
Email address: love@goaorganics.es
Web: www.goaorganics.es
Telephone: 672 48 22 40

Registered in the Commercial Registry of Granada, Volume 1746, folio 57, page GR-55490, entry 1.

At BONDIE SOLUTIONS, SL, we recognise the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects relating to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes provided for this purpose, we collect the personal data that the user communicates to us: Name, surname, email, telephone number, postal address, city, etc. as well as all data that the user voluntarily provides us through any of the social networks in which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

The user's visit to the website does not imply that they have to provide any information about their personal data. However, if they do provide it, the data will be processed lawfully and subject at all times to the principles and rights set out in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.

Purpose, duration and legitimacy of the treatment:
We will process the data provided by the user for the following purposes:

Respond to the request or query made by the user through the contact form located on the website. We collect and process the user's personal data in order to process and manage your request, query or any request made through said form. We will retain this data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.

The basis for legitimation of the processing of data will be the consent given by the user by selecting the box to accept our privacy policy before sending the request. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on prior consent.
his withdrawal.

To attend to and manage the purchase made by the user through the purchase form located on the website. We collect and process the user's personal data in order to process the order and subsequent payment for the products and services offered on the website. We will retain this data for the duration of the contractual relationship between the parties and for the time established by law for compliance with tax obligations.

The legal basis for data processing will be the execution of a sales contract in which the interested party is a party. If the user does not provide their personal data, their purchase cannot be processed and the requested service cannot be provided.

Sending newsletters about BONDIE SOLUTIONS, SL products With the user's consent, we collect and process your personal data in order to send you information about our products and services. We will retain these data as long as the user does not revoke his or her consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

The basis for legitimation of the processing of data will be the consent given by the user when selecting the box to accept our privacy policy before subscribing to the newsletter in the form enabled for this purpose on the website. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

To improve your experience when browsing the website. We will retain these data as long as the user does not revoke his/her consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years.

The basis for legitimation to improve your experience when browsing the website is the consent given by the user when accepting cookies. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

Manage our social networks and send you information about our activities and products. We will retain these data as long as the user does not revoke his/her consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

Assignment or communication of personal data and international transfers:

Your data will not be communicated or transferred to third parties unless there is a legal obligation or to those providers linked to the Controller who act as data processors.

No international transfers are made. In the event that they may be made at any time, you will be notified in order to obtain your consent.

Data update

It is important that the user informs us whenever there has been any change in personal data so that we can keep it up to date. Otherwise, we cannot be held responsible for its veracity.

The user guarantees that the personal data provided is true, guaranteeing that all information provided corresponds to the real situation, that it is updated and accurate, and is obliged to communicate any modification.

Third Party Data

If the user provides data of third parties for any purpose to BONDIE SOLUTIONS, SL, he/she guarantees that he/she has obtained this data lawfully, that he/she has previously informed the affected parties, obtaining their consent to communicate it and that the information provided is accurate and truthful.

Mandatory nature of the requested information

All our forms have an asterisk (*) next to mandatory data. If the user does not fill in these fields, or does not check the box accepting the privacy policy, the information will not be sent.

Rights of interested parties:

You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update your data and request the rectification of inaccurate data or request its deletion when the data is no longer necessary for the purposes for which it was collected. You may request a restriction on the processing of your data and object to the processing of your data by revoking your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at C/ Roger de Llúria, 82, 08009 – Barcelona (Barcelona). Email: love@goaorganics.es

If you consider that your rights have not been properly addressed, you have the right to file a claim with the supervisory authority at www.aepd.es

Processing of data of minors

Anyone who provides data through the forms on this website and accepts their processing declares that they are over 14 years of age, and access and use of the portal is prohibited for minors under this age. If at any time, the Controller detects that a minor under 14 years of age has provided personal data, we will proceed to cancel it. Likewise, parents or guardians may in any case contact BONDIE SOLUTIONS, SL to block the access account of minors under their care who have registered by falsifying their identity.

Social networks

The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and dissemination to the activities carried out by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended that you review and read the conditions of use and privacy policy of the social network at the time of registration, taking into account the different configuration possibilities in relation to the degree of privacy of the user profile on the social network.

Likewise, the Controller reserves the right to remove from its social networks any information published by third parties that violates the law, incites others to do so, or contains messages that violate the dignity of persons or institutions. As well as the right to block or report the profile that is the author of these messages.

Cookies Processing:

A cookie is a small file that is downloaded and stored on the user's computer when the user accesses a website. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their equipment and, depending on the information they contain and the way in which the user uses their equipment, they can be used to recognise the user.

The user has the option to prevent the generation of cookies by selecting the appropriate option in their browser program. You can obtain more information by reading our Cookie Policy.

Legal Notice

BONDIE SOLUTIONS SL, responsible for the website, hereinafter RESPONSIBLE, makes this document available to users, with which it intends to comply with the obligations set forth in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), BOE No. 166, as well as informing all users of the website about the conditions of use.

Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provisions that may be applicable.

BONDIE SOLUTIONS, SL reserves the right to modify any type of information that may appear on the website, without any obligation to notify or inform users of such obligations, with publication on the BONDIE SOLUTIONS, SL website being deemed sufficient.

1. IDENTIFICATION DATA

Domain name: goaorganics.es Trade name: GOA ORGANICS Company name: BONDIE SOLUTIONS, SL

NIF:B02769297

Registered office: C/ Roger de Llúria, 82, 08009 – Barcelona
Telephone: 672 48 22 40
e-mail: hello@goaorganics.es
Registered in the Commercial Registry of Granada, Volume 1746, folio 57, page GR-55490, entry 1.

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, are the property of the CONTROLLER or, where applicable, have a license or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registries.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in all cases the prior written authorization of the CONTROLLER. Any use not previously authorized is considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and/or graphics not belonging to the CONTROLLER and which may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise in relation to them. The CONTROLLER expressly authorizes third parties to redirect directly to the specific contents of the website, and in any case to redirect to the main website of goaorganics.es.

The CONTROLLER recognises the corresponding intellectual and industrial property rights in favour of their owners, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility over them, nor does it imply endorsement, sponsorship or recommendation by the CONTROLLER.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so by emailing administracion@goaorganics.es.

3. DISCLAIMER

The CONTROLLER is exempt from any type of liability derived from the information published on its website provided that this information has been manipulated or introduced by a third party outside of it.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct operation and display of the site. The cookies used are, in any case, temporary in nature, with the sole purpose of making navigation more efficient, and disappear at the end of the user's session. In no case do these cookies themselves provide personal data and will not be used to collect such data.

By using cookies, it is also possible for the server where the website is located to recognise the browser used by the user in order to make navigation easier, allowing, for example, access by users who have previously registered to the areas, services, promotions or contests reserved exclusively for them without having to register on each visit. They can also be used to measure the audience, traffic parameters, control the progress and number of entries, etc. In these cases, cookies are technically dispensable but beneficial to the user. This website will not install dispensable cookies without the user's prior consent.

The user has the option of configuring his/her browser to be alerted when cookies are received and to prevent their installation on his/her computer. Please consult the instructions of your browser for further information.

Link Policy

From the website, you may be redirected to content on third-party websites. Since the CONTROLLER cannot always control the content posted by third parties on their respective websites, it does not assume any liability for such content. In any case, it will immediately remove any content that may contravene national or international legislation, morality or public order, proceeding to immediately remove the redirection to said website, bringing the content in question to the attention of the competent authorities.

The CONTROLLER is not responsible for the information and content stored, by way of example but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content.
independently on the CONTROLLER's website. However, and in compliance with the provisions of articles 11 and 12 of the LOPD,
16 of the LSSICE, is made available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. If the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to ensure that it functions correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the CONTROLLER does not rule out the possibility of certain programming errors, or the occurrence of force majeure, natural disasters, strikes or similar circumstances that make access to the website impossible.

IP addresses

The website servers can automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain purely statistical measurements that allow knowing the number of page impressions, the number of visits made to the web servers, the order of visits, the access point, etc.

4. APPLICABLE LAW AND JURISDICTION

The applicable law in the event of a dispute or conflict of interpretation of the terms that make up the legal texts, as well as any issue related to the services of this website, will be Spanish law.

Cookie Policy

The purpose of this cookie policy is to provide clear and precise information about the cookies used on our website.

We use our own and third-party cookies to improve our services, personalize our website, facilitate navigation for our users, provide you with a better experience in using the website, identify problems to improve it, make measurements and statistics of use and show you advertising related to your preferences by analyzing the use of the website.

We inform you that we may use cookies on your device provided that the user has given his or her consent, except in cases where cookies are necessary for browsing our website.
If you give your consent, we may use cookies that will allow us to have more information about you.
your preferences and customize our website according to your individual interests.

WHAT ARE COOKIES?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels are tools used by Web servers to store and retrieve information about their visitors, as well as to ensure the correct functioning of the site.

TYPES OF COOKIES

Types of cookies depending on the entity that manages them:

Own cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the owner of the website and from which the service requested by the user is provided.


Third-party cookies: are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the owner of the website from which the service requested by the user is provided, but by another entity that processes the data obtained through the cookies. Likewise, in the event that the cookies are installed from a computer or domain managed by the owner of the website but the information collected through them is managed by a third party, they will also be considered third-party cookies.

Types of cookies according to their purpose:

Technical cookies: These are cookies that allow the user to navigate through a website, platform or application and use the different options or services that exist therein, including those that the editor uses to enable the management and operation of the website and enable its functions and services, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, managing payment, controlling fraud linked to the security of the service, making the request for registration or participation in an event, counting visits for the purposes of billing licenses for the software with which the service works (website, platform or application), using security elements during navigation, storing content for the dissemination of videos or sound, enabling dynamic content (for example, animation for loading a text or image) or sharing content through social networks.

Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as another element of design or "layout" of the service offered to the user, the editor has included in a web page, application or platform based on criteria such as the edited content, without collecting information from users for different purposes, such as personalizing that advertising content or other content.

Preference or personalization cookies: These are cookies that allow information to be remembered so that the user accesses the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.

Analysis or measurement cookies: These are cookies that allow the person responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked, including the quantification of the impact of advertisements. The information collected through this type of cookies is used to measure the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the data on the use made by users of the service.

Behavioural advertising cookies: these are cookies that allow the most efficient management of advertising spaces on the website. These cookies store information on user behaviour obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on this behaviour.
Geolocation cookies: These are used to know where a user is located when they request a service. This cookie is anonymous and is used, for example, to offer you the appropriate information depending on the country in which you are located.
Types of Cookies according to the period of time they remain activated:

Session cookies: These are designed to collect and store data while the user is accessing a website. They are usually used to store information that is only of interest to the user for the provision of the service requested on a single occasion (for example, a list of purchased products) and they disappear at the end of the session.

Persistent cookies: these are cookies in which the data remains stored on the device and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

HOW TO DISABLE COOKIES IN BROWSERS?

The user may, at any time, allow, block or delete the cookies installed on his/her computer by modifying the configuration parameters of the browser installed on his/her computer:

Chrome Settings -> Show advanced settings -> Privacy -> Content settings For more information, you can consult Google support or the browser's Help.

Explorer Tools -> Internet Options -> Privacy -> Settings
For more information, you can consult Microsoft support or your browser's Help.

Firefox: Tools -> Options -> Privacy -> History -> Custom Settings For more information, you can consult Mozilla support or the browser's Help.

Safari Preferences -> Security
For more information, you can consult Apple support or Browser Help

Disabling cookies does not prevent you from browsing the website, although the use of some of its services may be limited and, therefore, your browsing experience may be less satisfactory.

WITHDRAW CONSENT

The user may withdraw his/her consent related to the Cookies Policy at any time, and may delete the cookies stored on his/her computer through the settings and configurations of his/her Internet browser, indicated above, as well as by accessing our configuration panel:

SET COOKIES

This Cookie Policy may be modified when required by current legislation at any given time or when there is a change in the type of cookies used on the website. Therefore, we recommend that you review this policy each time you access our website in order to be adequately informed about how and why we use cookies.

Configure cookies

Social media policy

1. Information about the person responsible for processing the data hosted on the official page of BONDIE SOLUTIONS, SL, on the social network

In accordance with the duty of information established in Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018, of December 5 (LOPDGDD) BONDIE SOLUTIONS, SL, hereinafter the Controller, wishes to inform the users of this social network of the policy regarding the treatment and protection of personal data of those persons who voluntarily access and use the official page of the CONTROLLER, on the same. The access and use by the user of this official page of the CONTROLLER, implies that he/she expressly accepts this privacy policy and that he/she gives his/her consent to the processing of his/her personal data as provided therein.

2. Data of minors or incapacitated persons

Access and registration in this social network is prohibited to minors under fourteen (14) years of age, so that access and use of the official page of the CONTROLLER by minors under fourteen (14 years) is also prohibited. On the other hand, if the user is incapable, the CONTROLLER warns that the consented assistance of the holder of the parental authority or guardianship of the user or his legal representative will be necessary for access and use of this official page of the CONTROLLER. The CONTROLLER will be expressly exonerated from any liability that may arise from the use of its official page by minors and incapable persons, said liability being that of their legal representatives in each case.

3. Identification of the company name of the person responsible for the file

The user is informed that the CONTROLLER, with registered office at C/ Roger de Llúria, 82, 08009 Barcelona (Barcelona), is the party responsible for the files and processing through which the user's personal data is collected and stored as a result of registration and use of the CONTROLLER's official website on this social network, without prejudice to the processing for which the entity that owns the social network on which our official website is located is responsible.

4. Purposes for which personal data are used, information and consent

The personal data voluntarily provided by the user to the CONTROLLER, through its official website, will be part of a data processing under the responsibility of the CONTROLLER, with the purpose of offering information about the CONTROLLER, by e-mail, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications, send newsletters to those users who subscribe, exchange information with the CONTROLLER, and other users and establish communication with third parties.

From the moment the user uses this official page, he/she gives his/her free, unequivocal, specific, informed and express consent for the processing of his/her personal data by the CONTROLLER, for the correct provision of said services in accordance with the provisions of this policy.

The user is free to use the CONTROLLER's official page on this social network, so if the user does not agree with the processing of his/her data for such purposes, he/she should not use it or provide his/her personal data.

Through this official page of the CONTROLLER, the user can share texts, photos, videos and other types of information and/or content that will be subject to both this policy and the Rules and Conditions of the Platform. The user will be responsible for ensuring that all content they publish complies with current legislation, this policy and the Rules of the Platform.

The user may only publish on this official page of the CONTROLLER personal data, photographs and information or other content whose ownership and property belong to him or her or for which he or she has the authorization of third parties.

The CONTROLLER shall have the right to remove from this official page unilaterally and without prior communication or authorization from the user any content published by the user when the user infringes or violates current legislation, the rules established in this policy and the Rules of the Platform.

5. Identification of the recipients to whom the CONTROLLER plans to make transfers or communications of data

The user is advised that all information and content published on the CONTROLLER's official page on the social network may be known to the other users of the official page and the social network platform. Consequently, all information and content published by the user on the CONTROLLER's official page on this social network will be communicated to the other users due to the very nature of the service.

The CONTROLLER only plans to transfer or communicate data that, pursuant to current regulations, must be made to judges, courts, public administrations and competent administrative authorities.

6. Other third-party service providers

The CONTROLLER warns the user that this entity is only responsible for and guarantees the confidentiality, security and processing of data in accordance with this policy, with respect to the personal data that it collects from the user through this official page on this social network, and has no responsibility whatsoever for the processing and subsequent use of personal data that may be carried out by both the owner of the social network and by third-party providers of information society services that may access such data by reason of the provision of their services or the exercise of their activity, third parties that establish hyperlinks to the social network, or those controllers to whom the CONTROLLER refers users who are members of this official page through hyperlinks.

7. Data quality

The CONTROLLER warns the user that, unless there is a legally constituted representation, no user may use the identity of another person and communicate their personal data, so the user must always bear in mind that they can only provide personal data corresponding to their own identity and that they are adequate, pertinent, current, accurate and true. In any case, the user must respect the privacy of third parties, whether or not they are users of the social network or of the CONTROLLER's official page on the same.

8. Rights of the Interested Party:

Right to withdraw consent at any time.

Right to access, rectification, portability and deletion of your data and to limit or oppose its processing.

Right to file a claim with the Control Authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

9. Other information of interest

The CONTROLLER may modify and/or replace this policy at any time, which, depending on the case, will replace, complete and/or modify the one currently published here. Therefore, the user must periodically access them in order to stay up to date.

The user may contact the CONTROLLER through the social network's internal messaging service or through the following addresses and contact details:

BONDIE SOLUTIONS, SL

love@goaorganics.es

The user may also consult the rules and policies published by the owner of the social network for its use.