General conditions of use and contracting

It is important that you carefully read the following general conditions of Use of the Website and Sale of the Products, so that you are correctly informed and accept both the conditions of access and navigation through the Website goaorganics.com of BONDIE SOLUTIONS SL. such as the terms and conditions that regulate the acquisition of the products offered by:

Owner: BONDIE SOLUTIONS SL.

Registered office: Professor Manuel Garzón Pareja, 34 - 18008, GRANADA

NIF: B02769297

Commercial Registry of the Commercial Registry of Granada, in Volume 1746, folio 57, sheet GR-55490, entry 1.

Telephone: 672 48 22 40

Email: love@goaorganics.es

Hereinafter, “THE PROVIDER”.

1.- GENERAL CONDITIONS OF USE OF THE PORTAL

Access by the User to goaorganics.com hereinafter, “the Portal”, is conditioned on prior reading and

acceptance of these GENERAL CONDITIONS OF USE, or those in force at the time of access. If he

If the User does not agree with these conditions of use, they will have to refrain from using this Portal and operating on it.

However, access to certain content may be subject to certain particular conditions, which in any case will be shown by the PROVIDER to the User, who, where appropriate, must expressly accept them.

By browsing the PROVIDER Portal you acquire the status of USER. Browsing the Portal implies acceptance as a USER of the conditions of use, without prejudice to the express acceptance by the USER of the General Contracting Conditions, the data protection policy, as well as, where applicable, the Specific Conditions, which may exist in relation to the provision of the services.

At any time THE PROVIDER may modify the presentation and configuration of the Website, the information and legal documentation and the services and content provided, all in accordance with the provisions of article 126 and 126 bis of Royal Decree 1/2007 of November 16.

Access and registration in the Portal

In order to purchase products on the Portal, Users must register in advance by completing the forms provided for this purpose, with the required and mandatory data.

It is a requirement to register that you be over 18 years old. The User assumes that his/her User account is personal and non-transferable.

Every registered User will have a personal and non-transferable access password. The User may modify or recover said password at any time, following the procedure provided on the Portal. This password will remain in the PROVIDER's systems in encrypted form to ensure its conservation and prevent unauthorized access by third parties. The User undertakes to immediately notify the Provider of any fact that allows improper use and/or access to the account. As long as the User does not communicate these facts to the Provider, the Provider will be exempt from any liability that may arise from improper use of the same by unauthorized third parties.

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The Provider allows the User to unsubscribe at any time by accessing the section of their account enabled for this purpose, available on the Portal.

In any case, once the cancellation has been made, the User may request a new registration, except in the event that the User does not accept the terms of Use and/or in the event of a conflict between the User and the PROVIDER that is pending resolution or has ended with recognition of fault and/or negligence for the User.

Conditions applicable to links and links:

All content on this Portal is the property of the PROVIDER, although, in the case of links or hyperlinks (“links”) to other web pages managed by third parties, other than the PROVIDER, the PROVIDER cannot guarantee the content or information collected on third-party websites accessible through these links, nor the correctness of their content; Consequently, THE PROVIDER is exempt from any liability for damages of any kind that may arise from their use. However, if the User has actual knowledge that the activities carried out through these websites are illegal, they must notify the PROVIDER who will proceed to disable the link.

Links on other web pages to the PROVIDER Portal

The PROVIDER allows the information available on the Portal, and which is not subject to prior registration, to be accessible to users, although its commercial exploitation or for advertising purposes is strictly prohibited.

Nor is it permitted to reproduce, distribute, transmit, adapt or modify, with any tool or any means, either the contents of this website or its design.

Access to the Portal by minors is prohibited. If a minor accesses the Portal and/or registers therein, THE PROVIDER will presume that said access has been made with the prior and express authorization of his or her parents or legal representatives, without prejudice to the PROVIDER being able to carry out any checks it deems appropriate.

THE PROVIDER is not responsible for the veracity of the registration data provided by the User. The User undertakes and is solely responsible for ensuring that the information provided to the PROVIDER is adequate, truthful and accurate.

Conditions of Use of the Portal

Access or use of the Portal for illegal or unauthorized purposes will be the sole responsibility of the User, and among others, the User is prohibited from carrying out the following activities:

• Use the Portal to install or publish viruses or harmful programs or files
• Use the Portal in a way that may cause damage, interference or malfunctions in the SUPPLIER's computer systems.
• Break the security and/or authentication measures of the Portal and/or any network connected to it.
• Register with a false identity, impersonating third parties and/or carrying out any activity that may confuse other users about the originating identity of a message.
• Use the Portal to collect personal data from other users.
• Prevent the proper development of an event, contest, promotion or any other activity that the PROVIDER decides to carry out through the Portal.
• Saturate the infrastructure of the Portal or the systems or networks of the PROVIDER, as well as the systems and networks connected to it.
• Use the Portal in a way that may violate good faith, the Law, morality or public order.

Any of the actions carried out by the User in this regard will entitle the PROVIDER to exercise the appropriate legal actions to defend their rights and to delete and/or block the user's account, without the user being able to request any compensation for this.

Responsibilities and guarantees of the use of the Portal

The PROVIDER declares that it has adopted all necessary measures that the state of the art and its possibilities allow, to guarantee the proper functioning of the Portal, and reduce system errors and guarantee maximum security to the Users, but it cannot guarantee the damages caused to the User by any person who violates the conditions that the PROVIDER establishes in its Portal and/or the technical security measures.

The PROVIDER does not guarantee Users the usefulness or performance of the contents of its Portal.

THE PROVIDER does not guarantee, where applicable, the legality, reliability, veracity and usefulness of the contents supplied by third parties to its Portal, guaranteeing it only with respect to the contents published on its Portal.

Intellectual and industrial property rights

The PROVIDER is the owner and/or has the corresponding licenses on the exploitation rights of intellectual and industrial property on the design and programming of the Portal, as well as on the content offered therein.

In no case will access and/or navigation give the User the right to use such rights outside of those strictly necessary to enjoy the provision of the service in accordance with the Conditions of Use.

The contents of the website, as well as its copyright and intellectual property rights, belong to the PROVIDER or its content providers. You as a User may access the website and print a copy of the content you access during your visit, but any other use of the Portal and its contents that may violate industrial and/or intellectual property rights, and/or that may damage or deteriorate its normal functioning, the goods or rights of the PROVIDER, or its suppliers, or the rest of the USERS or, in general, any third party, is prohibited.

References to trademarks, trade names or other distinctive signs imply a prohibition on their use without the express written consent of the PROVIDER and/or their legitimate owners.

All intellectual and industrial property rights over the contents and/or services of the Portal are reserved, and in particular, it is prohibited to modify, reproduce, publicly communicate, copy, transform or distribute by any means and in any form, all or part of the contents of the Portal for public or commercial purposes, without the express authorization of the PROVIDER.

If the User is aware of the existence of any illicit, illegal or contrary to law content or could involve infringement of intellectual and/or industrial property rights, he/she will notify the PROVIDER at the following email address. love@goaorganics.es.

2.-GENERAL CONTRACTING CONDITIONS

These General Conditions have been prepared in accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, Law 7/1998 on General Contracting Conditions, Royal Legislative Decree 1/2007 of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws, the Law 7/1996 on the Regulation of Retail Trade as it may be applicable to services and Law 6/2020 regulating certain aspects of trusted electronic services.

The PROVIDER informs that the procedures to carry out the acquisition of the products and/or obtain the provision of the services offered are those described in these general conditions, as well as those other specific ones that are indicated on the screen during navigation, so that the User declares to know and accept said procedures as necessary to access the products and services offered on the Portal.

All information provided during the contracting process will be stored by THE PROVIDER, so that the user may, upon request made in writing or by e-mail, request information regarding the operations carried out by him within the previous 6 months. Any modification and/or correction of the data provided by Users during navigation must be made according to the instructions included in the Portal.

2.1.- OBJECT

This contractual document contains the General Conditions whose purpose is to regulate both the making available of the information, as well as the commercial relations that arise between the PROVIDER and the third party Users of the Portal.

(“Clients”), who acquire the products offered through it, if it is possible to contract any product, without prior acceptance of these General conditions

These Conditions will remain published on the website at the disposal of the Clients to reproduce and save them as confirmation of the contract, and may be modified at any time by the PROVIDER, without prior notice, by publishing said modifications on the goaorganics.com Portal so that they can be known by the Clients, always before visiting the Portal or acquiring any goods and/or services offered. It is the responsibility of the Clients to read them periodically, since those that are in force at the time of placing orders will be applicable. In any case, if the modifications negatively affect the access or digital content or its use by the Client, the Client will be informed in a clear and understandable manner, and will have the right to terminate the subscription in accordance with the provisions of article 126.bis of Royal Legislative Decree 1/2007.

All purchases of products purchased through the Portal, after identification and authentication, through the User name and password provided, will be considered validly made by the CUSTOMER and will be binding.

The acquisition of products through the Portal implies acceptance as a CUSTOMER, without reservations of any kind, of each and every one of these General Conditions, as well as, where applicable, of the Specific Conditions, which may exist in relation to the acquisition of certain products. The CLIENT will be exclusively responsible for the custody and proper use of the passwords.

Hiring through this platform is reserved for people of legal age or legally emancipated minors. In the event that a minor falsifies the information regarding his or her age and places an order without proper authorization, the company reserves the right to cancel said order, and where appropriate, the necessary measures will be taken to restore the benefits that have been made. The company will not assume any responsibility for orders made by minors without proper authorization and reserves the right to claim from parents or guardians any damages caused by false information provided, whenever legally appropriate.

Acceptance of this document means that the CLIENT:

• You have read, understand and understand what is stated here.
• The language in which the contract has been drawn up and will be concluded is Spanish.
• It is a person with sufficient capacity to hire.
• Assume all obligations set forth herein.

These conditions will have an indefinite period of validity, and will remain in force for as long as they are accessible through the Portal, and will be applicable to all contracts made through the Website, without prejudice to the particular conditions that may govern the acquisition of the products.

2.2.- IDENTITY OF THE CONTRACTING PARTIES

Information is provided on the identification and contact data of the information society service PROVIDER that operates on the goaorganics.com portal, owned by BONDIE SOLUTIONS SL. with registered office at Professor Manuel Garzón Pareja, 34 - 18008, GRANADA NIF B02769297, and registered in the Mercantile Registry of the Mercantile Registry of Granada, in Volume 1746, folio 57, page GR-55490, entry 1, and is the owner of the portal goaorganics.com (hereinafter, the Portal) and with a customer service telephone number. 672 48 22 40 and email love@goaorganics.es.

And on the other hand, the CUSTOMER, registered on the website using a “Customer Name” and “password” that will have been provided by THE PROVIDER, as identifying elements and enablers for access to the different services offered by the Portal, as described in the section of these General Conditions “Contracting Procedure”.

23. ACCESS TO THE PORTAL AND ELECTRONIC CONTRACTING PROCESS

Access and consultation of the catalog of products and/or services published on the Portal: goaorganics.com is free of charge, with no user registration required.

Likewise, to be able to start the contracting process for the products and/or services displayed on the Portal.

Either party may terminate or suspend this contractual relationship unilaterally at any time and without any cause other than its will in this regard, in accordance with the provisions of these General Conditions. The CUSTOMER may unilaterally exercise the right of termination through the account cancellation process.

2.3.1. Products offered on the Portal

All products and/or services will be offered through the goaorganics.com Portal and the PROVIDER will indicate the brand, model, images, description, product availability, full price, discounts as well as the availability of home delivery or store pickup and may offer other related or recommended products.

In the event that the online Channel does not have stock of any of the requested product(s), THE PROVIDER, through its online Channel or Point of Sale, will inform the CUSTOMER of said situation, proceeding to refund, without undue delay, the sums paid for said product(s) or exchange it for another product, at the CUSTOMER's choice.

2.3.2. Electronic contracting procedure.

Any product from our catalog can be added to the cart. In this, the items, quantity, price and total amount will be observed. Once the basket is saved, taxes, charges and discounts will be calculated based on the payment and shipping information entered.

The baskets do not have any administrative connection, it is only a section where a budget can be simulated without any commitment on both sides.

From the basket you can place an order by following the following steps for its correct formalization:

a) Shopping Cart Validation: Once the User has completed the selection of the products and/or services they wish to purchase, they must validate their shopping cart, in which the selected products and/or services, the number of units, their price, the delivery period and the shipping costs will be shown. Likewise, you must select the home delivery method.

b) Checking billing information.

The User, once validating their shopping cart, must provide the PROVIDER with the billing and shipping information for the products and/or services, and must expressly accept, by checking the corresponding box, these Contract Conditions. If you do not check the acceptance box, the Portal will not allow you to continue with the contracting process.

c) Selection of the payment method.

The User, once providing the billing and, where applicable, shipping information, must select the payment method they wish to use. If the User has opted for either of the two cash payment methods (PayPal or Card), he or she will be automatically redirected by the system to the online payment platforms (POS) of the corresponding banking entities.

Currently, the PROVIDER validates the following payment methods: Card, PayPal and Bizum.

d) Acceptance of the Legal Conditions.

The customer must press the accept button, in which they will expressly accept these general conditions, before proceeding to pay for the product. You must also accept the Privacy Conditions and the Cookies policy.

e) Select the "Pay Now" box

f) Order confirmation.

The PROVIDER will send the CUSTOMER, within a maximum period of 24 hours from the moment of effective payment for the purchase by the CUSTOMER, an email in which a summary will be provided, with all the characteristics of the purchase made, confirming the placement of the order, its status and the approximate shipping and/or delivery date.

This email will be considered "Proof of Purchase".

2.4.- PRICE AND PAYMENT METHOD

2.4.1. Pricing and billing

The prices indicated for each product include any taxes that may be applicable. These prices, unless expressly indicated otherwise, do not include shipping, handling, packaging, shipping insurance or any other additional services and annexes to the good or product purchased.

Before making the purchase, you can check all the details of the quote online: items, quantities, price, availability, shipping costs, charges, discounts, taxes and the purchase total.

The prices applicable to each product are those published on the Portal and will be expressed in EURO currency. The CUSTOMER assumes that the economic valuation of some of the products may vary in real time, while the order is not placed. Once the order is placed, prices will be maintained whether products are available or not.

By accepting these general contracting conditions, the CUSTOMER agrees to receive the invoices derived from the contracting of goods and/or services from the PROVIDER in electronic format. However, if the CLIENT wants the invoice in physical format (on paper), they must send an email to the following address love@goaorganics.es requesting the invoice in physical format, properly identifying yourself and indicating the order number for which the invoice in physical format is requested.

2.4.2. Payment method

Once the products have been decided and saved in the cart, the CUSTOMER agrees to start the purchase and payment process of the price. The PROVIDER is responsible for economic transactions and allows the following ways to make payment for an order:

• Credit card: payment is made through a secure connection and directly to the banking entity in charge of the transaction. THE PROVIDER contacts the secure payment server of Banc****, who will ask the user for all the details of the card with which they are going to pay (Master Card, Visa, Maestro...) and all procedures will be managed directly through the payment server's website without either the PROVIDER or any third party being able to have access.

The secure payment server will contact the financial institution that issued the card and request authorization to make the purchase. Next, the process will return to the PROVIDER website.

• PayPal: the CUSTOMER can pay through this supplier bank, one of the most used for online purchases. Transactions made by PayPal have an additional cost of 3.4% per transaction to use their services. The recharge that THE PROVIDER charges the CUSTOMER for using this payment gateway is a fixed €2, so that the PROVIDER assumes part of the cost of this means of payment.

When, for any reason, it is not possible to charge the price, the sales process will be automatically canceled and the purchase and sale contract will not take effect. The Provider will automatically inform the user of this situation by sending an email or SMS.

Security measures

The website uses generally accepted information security techniques in the industry, such as SSL, secure data entry, firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the CLIENT accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.

The PROVIDER undertakes not to allow any transaction that is or is considered illegal by the credit card brands or the acquiring bank, which may or has the potential to damage their goodwill or negatively influence them.

The following activities are prohibited under the card brand programs: the sale or offer of a product or service that does not comply with all laws applicable to the Buyer, Issuing Bank, Merchant or Holder of the card or cards.

2.5.- SHIPPING AND DELIVERY OF ORDERS

The CUSTOMER will choose the place of receipt of the merchandise at the time of placing the order to the PROVIDER, who reserves the right to use all necessary means to deliver the products to the address indicated by the CUSTOMER. 

The delivery time for the order will be between 3 to 4 business days (Monday to Friday, excluding holidays), once the order has been confirmed and paid for. For deliveries to the Balearic Islands, the delivery time will be between 2 and 7 business days.

The CUSTOMER must provide a delivery address where the shipment can usually be delivered in the morning and afternoon. Name and ID number must be included in the reception signature.

The service can be tracked through the link that will be sent by email to the CUSTOMER once the order is confirmed. Shipments once sent can be changed address within the same area of influence of the distribution center and delivery date from the same link.

Failed delivery and order return

A first delivery attempt will be made at the indicated address, if the CUSTOMER is absent, the CUSTOMER will be notified by SMS, email or phone call, to arrange a new delivery.

In the event that delivery cannot be made due to the customer's absence or impossibility of contact, the carrier will leave a notice and will try to arrange a new delivery date. If after five (5) calendar days from the issuance of said notice, the customer has not contacted the carrier or provided a new delivery date, the products will be returned to the PROVIDER's warehouses.

In such case, the client must assume the reasonable expenses derived from the new shipment and the return to origin, as well as, where appropriate, the directly attributable management expenses, provided that they have been duly informed and broken down prior to contracting, in accordance with the provisions of article 97 of Royal Legislative Decree 1/2007, of November 16.

The PROVIDER will offer the customer a reasonable solution to reschedule the delivery or refund the amount paid, discounting only the costs assumed for these concepts, provided that the customer so requests.

In the event that the shipment does not arrive in perfect condition and has any visible damage, it may be refused by the CUSTOMER, or it may be accepted by noting the content review reservation on the delivery note. If the damage is not visible, you will have 48 hours to file the relevant claim. Transportation claims will not be accepted after the indicated dates.

The PROVIDER will not assume any responsibility when the delivery of the product or service does not take place, due to the data provided by the CUSTOMER being false, inaccurate or incomplete.

The risk of loss or damage will be transferred to the CUSTOMER at the time he receives the order and accepts it without reservation.

2.6. TRANSPORTATION COSTS

Shipping prices include handling and packaging, and will be applied to each order, so it is advisable to include all the products that the USER needs in a single order, to save money on shipping costs.

Prices do not include shipping costs or additional services, although they will be free if shipping is made in Spain-Peninsula, and the purchase is equal to or greater than €30.

The shipping cost will be added to the price of the product, which will be as follows:

Spain (Peninsula and Balearic Islands); €3.95 (VAT included).

2.7. RIGHT OF WITHDRAWAL

In accordance with Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, the CLIENT has a period of 14 calendar days to exercise their right of withdrawal, without the need for justification.

The return will include the purchase amount and, if applicable, the initial delivery costs. The return will be made in the same payment method with which the Product was purchased, discounting the return costs that will be borne by the CUSTOMER.

The CUSTOMER must return the products subject to withdrawal without any undue delay and in any case no later than 14 calendar days from the date on which his decision to withdraw is communicated.

The refund of the amount corresponding to the withdrawal will be made within a period of 14 calendar days from the date on which the decision to withdraw from the contract has been effectively and unequivocally communicated and provided that the goods or products subject to withdrawal have been previously received. Otherwise, the disbursement may be withheld until the receipt of said goods or until the CUSTOMER certifies the return of the goods.

To proceed with the return, please send us an email to the email address love@goaorganics.es, indicating the full name, order number, order date, reason for return, pick-up location and time, and contact telephone number. Once we have received your return request, we will contact you to process the return and refund, by bank transfer or return to a bank card.

The USER can also use this Model withdrawal form:

To the attention of BONDIE SOLUTIONS SL.

I hereby inform you that I withdraw from my contract of sale of the following good*******

Order received on *****

Name and two surnames of the CUSTOMER***

Complete address of the CUSTOMER***

Date****

As provided in article 103 section a) of Legislative RD 1/2007 of November 16 for the defense of Consumers and Clients, the following are excluded from the right of withdrawal:

1. The provision of services, once the service has been completely executed.
2. The supply of goods or services made in accordance with the Client's specifications or clearly personalized.
3. The supply of sealed goods that are not suitable for return for health protection or hygiene reasons and that have been unsealed after delivery.
4. The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the Customer after delivery.
5. The supply of digital content (that is not provided on a physical medium) when the execution has already been started. The Client expressly knows that once the digital download has begun, they will lose the right to desistance.
6. Any other good or service covered by art. 103 of RDL 1/2007, of November 16.

The CLIENT will be responsible for the decrease in the value of the goods when this is a consequence of manipulation other than that necessary to establish the nature, characteristics or operation of the product, in the terms of article 108.2 of Royal Decree 1/2007.

So that the return can be handled properly, it is recommended that the product be returned in its original packaging, along with the invoice or proof of purchase. The lack of the original packaging will not mean the impossibility of exercising withdrawal, but may lead to a reduction in the amount to be refunded if there is a depreciation of the product derived from said absence or inadequate packaging.

Before making the return, the CUSTOMER must ensure that the product is properly protected and packaged, so that it does not suffer damage during transport. The LENDER may withhold the refund until the goods have been received or until the CUSTOMER has presented proof of their return, depending on which condition is met first.

In cases of breakage or receipt of wrong products, the PROVIDER will pay the CUSTOMER the full amount of the price difference, if applicable, or, if the customer prefers, will replace it with the correct product in the event of receiving the wrong product.

2.8. GUARANTEES

When the Product or Products purchased show a lack of conformity because they do not correspond to the characteristics offered, present defects that prevent their normal use in accordance with their nature, or do not offer the benefits described for them, the CUSTOMER will have the right to have the purchased good corrected within a period of three years from the purchase and under the conditions and with the means of proof regulated in the Consolidated Text of the General Law for the Defense of Consumers. and Users, without prejudice to the powers of the Point of Sale to verify the veracity of the defects, their origin and the time of their appearance.

In any case, the CUSTOMER must go or request collection of the product from the Point of Sale within a maximum period of two months from the discovery of the defect, and must report the nature of the problem, the time and the conditions of its appearance.

Likewise, the CUSTOMER has the right to clean up the property following the rules of article 118 et seq. of the Revised Text of the General Law for the Defense of Consumers and Users. In any case, the regulations regarding the guarantee of sale of consumer goods established by the applicable legislation will apply. If the product is defective, THE PROVIDER will be responsible whenever possible to replace the product, at no expense to the Client. If the product cannot be replaced for reasons of availability, a full refund of the purchase will be made.

• Returns due to breakages, defective merchandise or errors in the processing of your order will be made at no cost to the User, with the Provider reimbursing 100% of the cost of the merchandise, as well as the costs of shipping and return of the merchandise, without undue delay, and in any case, no later than 14 calendar days from the date on which the USER informs us of their decision to withdraw from the contract.
• In returns without justified cause, the conditions will be the same as in the previous section, although the costs of returning the shipment will be borne by the CUSTOMER, and these will be the same costs of shipping the initial order from the same address.

Partial returns of an order will result in partial price refunds.

2.9. CUSTOMER SERVICE AND AFTER-SALES

Points of sale have Complaint Forms available to the Consumer in the establishment. 

Any claim or query that the Client considers appropriate or wishes to make will be answered during telephone service hours from Monday to Friday, working hours from 9:00 a.m. to 3:00 p.m. and will be attended to as soon as possible (it is advisable to set a deadline of 48-72 hours), and can also be made by email or postal mail to the following addresses:

Postcard: EL PRESTADOR Company, BONDIE SOLUTIONS SL., Professor Manuel Garzón Pareja, 34 - 18008, GRANADA

Email: love@goaorganics.es

2.10. FORCE MAJEURE

LENDER will not be liable for any non-compliance due to unforeseen circumstances or causes beyond LENDER's control including, but not limited to, cases of force majeure, riots, pandemics, embargoes, acts of civil or military authorities, fires, floods, accidents, strikes, lockouts or shortages of transportation, facilities, fuel, energy, labor or materials.

THE PROVIDER will not be responsible for any possible non-compliance or interruption of the Service, to the extent that it is delayed or prevented by such causes, and during the entire period of time in question.

2.11. DISCLAIMER OF RESPONSIBILITIES

The PROVIDER cannot guarantee the technical continuity of the Portal, the absence of failures or service interruptions, nor that the Website will be available or accessible one hundred percent of the time.

Nor can it guarantee the absence of viruses or other harmful components on the Website or the server from which it is provided.

2.12. DISASSOCIATION AND SUSPENSION OR TERMINATION OF THE CONTRACT

If any of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, this condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

THE PROVIDER may, without prior notice, suspend or terminate the CUSTOMER's access to its e-commerce services, in whole or in part, for any valid reason, including, without limitation, when the USER fails to comply or follow any of the obligations established in this document or any applicable legal provision, license, regulation, directive, code of practices or usage policies.

When THE PROVIDER exercises any of its rights or powers under this Clause, such exercise will not prejudice or affect the exercise of any other right, power or resource that may be available to the USER.

2.13. APPLICABLE LAW AND JURISDICTION

These conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established. The PROVIDER and the CUSTOMER agree to submit to the courts and tribunals of the USER's domicile any dispute that may arise from the provision of the products or services that are the subject of these Conditions.

Update date 04/01/2026